Shipping policy

Shipping Terms • Términos de Envío

* Orders are processed within 1–3 business days.
* We offer tracked shipping via trusted carriers.
* ANAU Fragrances is not responsible for delays or damage caused by shipping carriers.
* We are not liable for breakage, loss, or damage during shipping.
* Once your order has been handed to the courier company, it becomes their responsibility. However, we are always willing to assist you with your claim process by providing the necessary documentation and support.
* Please ensure your shipping address is accurate.
* Shipping fees are non-refundable once the order has shipped.